Frequently asked

Yes. Mark the order as a gift at checkout and we'll wrap it in our signature parchment-and-gold-ribbon packaging with a handwritten note, completely free of charge. No pricing information is included in gift packaging.

Use the Track Order page with your order number and email address, or check your order status from your account dashboard. You'll also receive email updates at every stage, from packing to delivery.

Yes. We deliver to all 36 states and the FCT. Delivery to Lagos typically arrives within 48 hours; other states within 3 to 5 working days. Free delivery on orders over ₦50,000.

Delivery is priced by state, shown at checkout once you select your address. It ranges from ₦1,500 for Lagos up to around ₦5,000 for the farthest states, with most falling between ₦2,500 and ₦4,000. Orders above ₦50,000 are delivered free. Delivery to Lagos arrives within 48 hours; nationwide within 3 to 5 working days.

We use Paystack, which accepts Nigerian bank cards (Visa, Mastercard, Verve), bank transfer, and USSD, all securely processed. Your card details are never stored on our servers.

Absolutely. We use Paystack, a PCI-compliant payment processor trusted by thousands of businesses across Africa. All transactions are encrypted end-to-end.

Every piece is sourced from trusted suppliers and chosen for quality and materials before it is listed. We show real brand names only where genuine and describe each piece honestly.

If a piece arrives damaged or is not as described, contact us on WhatsApp or by email with your order number. We look into every concern directly and resolve genuine problems.

Yes. Creating an account takes 30 seconds and lets you track orders, save your wishlist, store delivery addresses, and get member-only offers.

Yes! Use the heart icon on any product to add it to your wishlist. You can view and shop your saved items from your account dashboard.